Terms of Use
These Terms of Use ("Terms") are the agreement between you and Annova Technologies LLC ("Annova", "we", "us") that covers the OurVoice app (the "App"). Installing or using the App means you accept them, together with our Privacy Policy. If they are not acceptable to you, please don't install or use the App.
1. Who may use the app
You must be an adult (18 or older, or the age of majority where you live) to agree to these Terms and to purchase the App. OurVoice is designed to be set up by a parent, guardian or caregiver and used by the family member it is set up for, under that adult's supervision. You are responsible for all use of the App on your devices, including use by your child.
2. What OurVoice is — and is not
OurVoice is a picture-based communication aid for families. It is NOT a medical device and is not intended to diagnose, treat, cure, or prevent any disease or condition. It does not provide medical, diagnostic, or therapeutic advice, and it is not a substitute for the care of a speech-language pathologist, doctor, or other qualified professional. Always follow the advice of your child's care team. Every child is different, and we make no promise about any particular outcome from using the App.
3. Not for emergencies
Do not rely on the App as the only way to communicate urgent or emergency information. Speech output can fail — a muted device, a dead battery, a misheard word. In an emergency, contact emergency services directly.
4. Free trial, purchase, and refunds
The App includes a 14-day free trial of Parent Mode (adding words, settings, and setup). After the trial, a one-time purchase unlocks Parent Mode permanently on the devices covered by your Apple account, including through Family Sharing where Apple allows it. There is no subscription and no recurring charge. Your child's board, the widget, and every word you have added keep working whether or not you purchase. The purchase is made through Apple's App Store under Apple's terms; the price is shown in the App Store, may vary by country, and may change for future purchasers. Refunds are handled by Apple under Apple's refund policy. Use "Already purchased? Restore" to re-enable a past purchase on a new or reinstalled device.
5. License and restrictions
What you may do: install and use the App on Apple devices you own or control, for your own family's personal, non-commercial use, under the App Store's usage rules. This is a personal, limited, non-exclusive, non-transferable license, and we can revoke it if these Terms are broken. What you may not do: make copies of the App or build anything derived from it; give it away, sell it, rent it, or sublicense it; take it apart, decompile it, or try to recover its source code beyond what the law expressly permits; strip out our notices; use it for anything unlawful or to hurt anyone; or lift the App's bundled artwork, voices, or other content for use outside the App. Schools, clinics, and other organizations that want to use the App with more than one family should contact us first.
6. Your content
The photos, recordings, names, and words you add ("Your Content") belong to you and stay on your device. We never receive them. You are responsible for Your Content and you confirm that you have the right to use it — for example, that the people whose photos you add have agreed, where that is required. We have no ability to see, moderate, recover, or delete Your Content.
7. Our content
Everything we ship in the App — the software, the design, the illustrated tiles and sign cards, the demo photos, the premade routines, and the written text — belongs to Annova or to the people who license it to us, and it is protected by copyright, trademark, and other laws in the United States and elsewhere. The name OurVoice and the OurVoice logo are our trademarks. Beyond the license in Section 5, we keep every right we have.
8. Backups and data loss
You control your data, and you are responsible for backing it up (Settings → Data → "Back up board"). Because we hold no copy of your data, we cannot recover it if a device is lost, damaged, or reset, or if the App is deleted. Keep your backup file private; it contains your photos and recordings.
9. Feedback
If you send us suggestions or feedback, you agree that we may use them freely to improve the App, without payment or any obligation to you.
10. Disclaimer of warranties
WE BUILT OURVOICE CAREFULLY, BUT WE OFFER IT WITHOUT ANY WARRANTY — "AS IS" AND "AS AVAILABLE." AS FAR AS THE LAW ALLOWS, WE MAKE NO PROMISES ABOUT THE APP, NONE STATED AND NONE IMPLIED, AND WE SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, AND OF NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE APP WILL ALWAYS WORK, WILL BE FREE OF ERRORS, WILL SPEAK EVERY WORD CORRECTLY, WILL SUIT YOUR CHILD, OR WILL LEAD TO ANY PARTICULAR RESULT. WHERE THE LAW DOES NOT LET US EXCLUDE AN IMPLIED WARRANTY, THIS SECTION APPLIES ONLY AS FAR AS IT CAN.
11. Limitation of liability
AS FAR AS THE LAW ALLOWS, NEITHER ANNOVA NOR ITS OWNERS, EMPLOYEES, OR CONTRACTORS WILL BE RESPONSIBLE TO YOU FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND CONNECTED WITH THE APP OR THESE TERMS — WHETHER THAT IS LOST DATA, LOST INCOME, A MISSED OR MISUNDERSTOOD MESSAGE, OR ANY OTHER INTANGIBLE LOSS — AND THIS IS TRUE EVEN IF WE KNEW SUCH A LOSS WAS POSSIBLE. IN PARTICULAR, WE ARE NOT RESPONSIBLE FOR WHAT HAPPENS WHEN THE APP DOES NOT SPEAK, SPEAKS THE WRONG THING, OR IS NOT AVAILABLE WHEN IT IS NEEDED, OR WHEN YOUR CONTENT IS LOST. IF WE ARE FOUND LIABLE TO YOU FOR ANYTHING RELATING TO THE APP, THE MOST WE WILL OWE YOU, FOR ALL CLAIMS TOGETHER, IS WHAT YOU PAID FOR THE APP — OR TEN U.S. DOLLARS (USD 10) IF YOU PAID NOTHING. SOME PLACES DO NOT ALLOW LIMITS LIKE THESE, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU, AND NOTHING HERE LIMITS ANY LIABILITY THAT THE LAW SAYS CANNOT BE LIMITED.
12. Indemnification
If someone brings a claim against Annova (or against our owners, employees, or contractors) because of Your Content, because of the way you or your child used the App, or because you broke these Terms, the law, or someone else's rights, you agree to cover it: to defend us, and to pay any damages, settlements, and reasonable legal fees that result.
13. Apple App Store terms
These additional terms apply because you obtained the App from Apple's App Store. (a) These Terms are between you and Annova only, not Apple. Apple is not responsible for the App or its content and has no obligation to provide maintenance or support for it. (b) The license in Section 5 is limited to use on Apple-branded devices that you own or control, as permitted by the App Store's Usage Rules, which may allow use by other members of your family group through Family Sharing. (c) If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price to you. To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claim, loss, liability, damage, cost, or expense attributable to a failure to conform to a warranty is our responsibility, subject to these Terms. (d) We, not Apple, are responsible for addressing any claim by you or a third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to a legal or regulatory requirement, and claims under consumer protection, privacy, or similar laws. (e) If a third party claims that the App infringes its intellectual property rights, we, not Apple, are responsible for the investigation, defense, settlement, and discharge of that claim. (f) You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties. (g) You must comply with any applicable third-party terms when using the App. (h) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
14. Termination
You may stop using the App at any time. We may suspend or end your license if you materially breach these Terms. Sections 6, 7, and 9 through 18 survive any termination.
15. Changes to the app and to these terms
OurVoice will keep evolving, and we may add, change, or retire features. These Terms may change too. The version in force is always the one shown in the App and on our website, with its date at the top. Using the App after a change means you accept the version then in force.
16. Governing law and disputes
These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-law rules, and by applicable U.S. federal law. If you have a dispute with us, please contact us first at support@ourvoice.kids; most concerns can be resolved quickly and informally. Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in the State of Illinois, and you consent to their jurisdiction — except that either of us may bring a qualifying claim in small-claims court, and nothing in this section takes away rights or a forum that the consumer-protection laws of your home jurisdiction guarantee you.
17. General
These Terms, together with our Privacy Policy, are the entire agreement between you and us about the App. If any part of these Terms is found unenforceable, the rest remains in effect. Our not enforcing a provision is not a waiver of it. You may not assign these Terms; we may assign them to a successor of the business. Nothing in these Terms limits any consumer rights that cannot be waived by contract.
18. Contact
Annova Technologies LLC — ourvoice.kids Support: support@ourvoice.kids General: info@ourvoice.kids